160 lines
7.0 KiB
JavaScript
160 lines
7.0 KiB
JavaScript
/**
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* mock-data.js — Sample data for the Hotline Planner
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* Mirrors future DB schema. Replace with API calls when backend is ready.
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*/
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const SHIFT_TYPES = [
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{ id: 'morning', label: 'Morning', color: 'morning', allDay: false, category: 'shift' },
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{ id: 'afternoon', label: 'Afternoon', color: 'afternoon', allDay: false, category: 'shift' },
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{ id: 'night', label: 'Night', color: 'night', allDay: false, category: 'shift' },
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{ id: 'allday', label: 'All Day', color: 'allday', allDay: true, category: 'shift' },
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{ id: 'training', label: 'Training', color: 'training', allDay: false, category: 'activity' },
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];
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const EXNET_GROUPS = [
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{ id: 'molecular-app', label: 'Molecular App', color: 'exnet' },
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{ id: 'voice-support', label: 'Voice Support', color: 'exnet' },
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{ id: 'email-queue', label: 'Email Queue', color: 'exnet' },
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{ id: 'chat-support', label: 'Chat Support', color: 'exnet' },
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];
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const DEPARTMENTS = [
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'Voice Team',
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'Email Team',
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'Molecular',
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'Specialist',
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];
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const SKILLS = [
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'Voice', 'Email', 'Chat', 'Molecular', 'Billing',
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'Tech Support', 'Escalation', 'Training', 'QA',
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];
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const AGENTS = [
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{ id: 'a1', name: 'Anna Müller', email: 'anna.mueller@company.de', department: 'Voice Team', skills: ['Voice', 'Chat', 'Escalation'] },
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{ id: 'a2', name: 'Ben Schmidt', email: 'ben.schmidt@company.de', department: 'Email Team', skills: ['Email', 'Billing'] },
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{ id: 'a3', name: 'Clara Weber', email: 'clara.weber@company.de', department: 'Molecular', skills: ['Molecular', 'Tech Support'] },
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{ id: 'a4', name: 'David Fischer', email: 'david.fischer@company.de', department: 'Voice Team', skills: ['Voice', 'Training'] },
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{ id: 'a5', name: 'Elena Braun', email: 'elena.braun@company.de', department: 'Specialist', skills: ['Escalation', 'QA', 'Voice'] },
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{ id: 'a6', name: 'Felix Wagner', email: 'felix.wagner@company.de', department: 'Email Team', skills: ['Email', 'Chat'] },
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{ id: 'a7', name: 'Greta Hoffmann', email: 'greta.hoffmann@company.de', department: 'Molecular', skills: ['Molecular', 'Billing', 'QA'] },
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{ id: 'a8', name: 'Hans Becker', email: 'hans.becker@company.de', department: 'Voice Team', skills: ['Voice', 'Tech Support'] },
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{ id: 'a9', name: 'Irene Koch', email: 'irene.koch@company.de', department: 'Specialist', skills: ['Training', 'Escalation'] },
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{ id: 'a10', name: 'Jonas Schäfer', email: 'jonas.schaefer@company.de', department: 'Email Team', skills: ['Email', 'Chat', 'Voice'] },
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{ id: 'a11', name: 'Kathrin Richter', email: 'kathrin.richter@company.de', department: 'Voice Team', skills: ['Voice', 'Billing'] },
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{ id: 'a12', name: 'Lukas Meyer', email: 'lukas.meyer@company.de', department: 'Molecular', skills: ['Molecular', 'Training'] },
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{ id: 'a13', name: 'Maria Schulz', email: 'maria.schulz@company.de', department: 'Specialist', skills: ['QA', 'Escalation', 'Chat'] },
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{ id: 'a14', name: 'Nico Wolf', email: 'nico.wolf@company.de', department: 'Voice Team', skills: ['Voice', 'Tech Support', 'Email'] },
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{ id: 'a15', name: 'Olivia Schwarz', email: 'olivia.schwarz@company.de', department: 'Email Team', skills: ['Email', 'Billing', 'QA'] },
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];
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const ACTIVE_USERS = [
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{ id: 'u1', name: 'Max Planner', initials: 'MP', color: '#1976D2' },
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{ id: 'u2', name: 'Lisa Admin', initials: 'LA', color: '#7B1FA2' },
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{ id: 'u3', name: 'Tom Scheduler', initials: 'TS', color: '#00897B' },
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{ id: 'u4', name: 'Sarah Lead', initials: 'SL', color: '#E65100' },
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{ id: 'u5', name: 'Jan Ops', initials: 'JO', color: '#AD1457' },
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{ id: 'u6', name: 'Paula HR', initials: 'PH', color: '#558B2F' },
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{ id: 'u7', name: 'Chris Manager', initials: 'CM', color: '#6A1B9A' },
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];
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const VERSION_HISTORY = [
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{ id: 'v1', user: 'Max Planner', action: 'Updated shifts for Anna Müller (Feb 17–21)', timestamp: '2026-02-13T12:30:00' },
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{ id: 'v2', user: 'Lisa Admin', action: 'Added training block for David Fischer', timestamp: '2026-02-13T11:15:00' },
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{ id: 'v3', user: 'Tom Scheduler', action: 'Changed coverage targets for Week 8', timestamp: '2026-02-13T09:45:00' },
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{ id: 'v4', user: 'Sarah Lead', action: 'Imported new ExNet requirements', timestamp: '2026-02-12T16:20:00' },
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{ id: 'v5', user: 'Max Planner', action: 'Bulk updated Voice Team shifts', timestamp: '2026-02-12T14:00:00' },
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];
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/**
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* Generate a sample schedule.
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* Key format: `{agentId}_{YYYY-MM-DD}`
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* Value: { shifts: string[], exnet: string[], notes: string, locked: null|userId }
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*/
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function generateSampleSchedule(agents, startDate, days) {
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const schedule = {};
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const shiftIds = SHIFT_TYPES.map(s => s.id);
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const exnetIds = EXNET_GROUPS.map(e => e.id);
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agents.forEach(agent => {
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for (let d = 0; d < days; d++) {
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const date = new Date(startDate);
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date.setDate(date.getDate() + d);
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const dateStr = date.toISOString().split('T')[0];
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const key = `${agent.id}_${dateStr}`;
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const dayOfWeek = date.getDay();
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// Skip weekends for most agents
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if (dayOfWeek === 0 || dayOfWeek === 6) {
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schedule[key] = { shifts: [], exnet: [], notes: '', locked: null, history: [] };
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continue;
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}
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// Semi-random shift assignment for demo
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const seed = (agent.id.charCodeAt(1) * 31 + d * 7) % 100;
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const shifts = [];
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const exnet = [];
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if (seed < 40) {
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shifts.push('morning');
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} else if (seed < 60) {
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shifts.push('afternoon');
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} else if (seed < 70) {
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shifts.push('morning', 'training');
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} else if (seed < 80) {
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shifts.push('allday');
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} else if (seed < 85) {
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shifts.push('night');
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}
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// leave some empty
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if (seed % 5 === 0 && shifts.length > 0) {
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exnet.push(exnetIds[seed % exnetIds.length]);
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}
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const notes = seed % 20 === 0 ? 'Please note: adjusted hours' : '';
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const locked = seed === 42 ? 'u2' : null;
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const history = shifts.length > 0 ? [
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{
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user: ACTIVE_USERS[seed % ACTIVE_USERS.length].name,
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action: `Set ${shifts.join(', ')}`,
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timestamp: new Date(Date.now() - seed * 3600000).toISOString()
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}
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] : [];
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schedule[key] = { shifts, exnet, notes, locked, history };
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}
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});
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return schedule;
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}
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/**
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* Generate ExNet targets per date.
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* Returns: { 'YYYY-MM-DD': { target: number, group: string } }
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*/
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function generateExnetTargets(startDate, days) {
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const targets = {};
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const groups = EXNET_GROUPS;
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for (let d = 0; d < days; d++) {
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const date = new Date(startDate);
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date.setDate(date.getDate() + d);
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const dateStr = date.toISOString().split('T')[0];
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const dayOfWeek = date.getDay();
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if (dayOfWeek === 0 || dayOfWeek === 6) {
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targets[dateStr] = { target: 0, group: '' };
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} else {
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const seed = (d * 13) % 100;
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targets[dateStr] = {
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target: 2 + (seed % 4),
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group: groups[d % groups.length].label,
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};
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}
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}
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return targets;
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}
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