export const HUBS = [
  { id: 'DE', name: 'GERMANY HUB (DE)' },
  { id: 'IT', name: 'ITALY HUB (IT)' },
  { id: 'FR', name: 'FRANCE HUB (FR)' },
  { id: 'GB', name: 'UNITED KINGDOM (GB)' },
  { id: 'ES', name: 'SPAIN HUB (ES)' },
  { id: 'AE', name: 'UAE HUB (AE)' },
  { id: 'PL', name: 'POLAND HUB (PL)' }
];

export const DEPARTMENTS = ["Support", "Technical", "Sales", "VIP", "Billing"];
export const ROLES = ["Senior Lead", "Specialist", "Agent"];
export const SKILLS = ["English", "German", "French", "Molecular App", "Hardware", "Billing Specialist", "VIP Concierge", "Technical Training"];

export const SHIFTS = [
  { id: 'm', label: 'MORNING', color: 'green-7', badgeClass: 'bg-green-1 text-green-9 border-green-2' },
  { id: 'a', label: 'AFTERNOON', color: 'blue-7', badgeClass: 'bg-blue-1 text-blue-9 border-blue-2' },
  { id: 'h', label: 'HOTLINE', color: 'indigo-7', badgeClass: 'bg-indigo-1 text-indigo-9 border-indigo-2' },
  { id: 'e', label: 'EOD ONLY', color: 'pink-7', badgeClass: 'bg-pink-1 text-pink-9 border-pink-2' }
];

export const MOCK_COMMENTS_TEXT = ["Late arrival expected.", "Dental appointment.", "Swapped shift.", "Priority focus.", "Remote session."];
export const MOCK_NOTES_TEXT = ["Headset check.", "VPN slow.", "Training session.", "Backup Billing.", "Overtime pending."];

export const ONLINE_USERS = Array.from({ length: 32 }, (_, i) => ({ id: i, name: `User ${i}`, role: 'Planner', img: `https://i.pravatar.cc/150?u=${i+10}` }));